Well, it depends on what your Auslan plans are…
Auslan is just like any other language – it can be fun, interesting and simple to learn. However, it can be quite complex - it is a '3-D' language while English is a linear language. It also has its own grammar, rules and structures that are quite different to English and other spoken languages. So it depends on your motivation, your aptitude for language learning and the time you can commit to learning Auslan. You may be able to pick up enough from a short course to have simple and basic conversations with an Auslan user, while having “deep and meaningful” conversations and becoming a fluent Auslan signer may require 6 months or more of constant practice.
MyAuslan is dedicated to ensure that anyone, especially the parents of deaf children, get to learn and use Auslan from day one with simple and basic dialogues.

One year from the time of purchase.

One year from the time of purchase.

 You don't need to know any Auslan in order to do our Foundation courses. Some of our other courses require you to have completed the Foundation stage. Click on the course you are interested in for more information about requirements.

There are no prerequisites to doing the Foundation courses . Some of our other courses do require you to have completed the Foundation stage, and some specialist courses (eg Advanced Linguistics) require a minimum level of conversational fluency.

Our Foundation courses are equivalent to Auslan courses offered at community colleges. Completing them will leave you well prepared for undertaking studies at TAFE at the level of Certificate II. Some of our specialist courses are not available at TAFE or other institutions.

You will receive a certificate of attainment. However, our courses are not currently registered under the Australian qualifications framework (AQF).

Like any language fluency depends on frequency of exposure and usage. To improve your Auslan fluency, take advantage of our tutoring services or attend our Auslan Immersion workshops, and get involved with a group of Auslan users.

Deaf people are very welcome to do our courses and will find them fully accessible.

Costs will depend on the nature and complexity of the project. Lodge an inquiry using the online form or email us at info@myauslan.com and we will arrange a preliminary discussion to understand your needs. Following that we will prepare a detailed customized quote.

Lodge an inquiry using the online form or email us at info@myauslan.com and we will arrange a preliminary discussion to understand your needs. Following that we will prepare a detailed customized quote.

Yes - Lodge an inquiry using the online form or email us at info@myauslan.com and we will arrange a preliminary discussion to understand your needs. Following that we will prepare a detailed customized quote.

Yes - Lodge an inquiry using the online form or email us at info@myauslan.com and we will arrange a preliminary discussion to understand your needs. Following that we will prepare a detailed customized quote.

We don't generally do that sort of work ourselves, but if you contact us at info@myauslan.com we may be able to refer you to a suitable provider in your area.

Yes. Most of our events are conducted primarily in Auslan. For some events, where suitable and possible, interpreters, captioning, or transcripts are provided to assist those without sufficient skill in Auslan.

Most of our events are conducted primarily in Auslan. For some events, where suitable and possible, interpreters, captioning, or transcripts are provided to assist those without sufficient skill in Auslan.

Where NAATI points are available that will be displayed or the information page for that event.

Refunds are available provided you give notice of cancellation at least 48 hours prior to the start of the event.

That may be possible. Contact us at info@myauslan.com to inquire.

Many people do use their NDIS funds to purchase from us. If you are self-managed and your NDIS plan includes an allocation for Auslan support, then you should be able to claim from NDIS the cost of purchasing courses, tutoring, or educational resources from our online shop. If your plan includes an allocation for Auslan interpreting then you should also be able to use that for the purchase of translation services. If you are not self-managed, you should let your plan manager know that you wish to use some of your funds to purchase from us, and follow their process for arranging payment.

Check with your plan manager if you have an allocation for Auslan support that you can use to purchase courses, tutoring services, educational resources, or translation services from us. When placing the order, enter your plan manager's details in the billing address fields. Be sure to include their email address. You may wish to also add your NDIS plan number as a reference to aid your plan manager in processing the invoice. We will send an invoice directly to your plan manager. Your order will be dispatched once the NDIS has approved the claim and your plan manager has paid the invoice.

Yes. You will receive a Tax invoice automatically on placing your order. You can also request an invoice be sent to a third party.

No.

Yes - you can pay by PayPal or by Direct Deposit.

Yes. You will receive a Tax invoice automatically on placing your order. You can also request an invoice be sent to a third party.

Most orders are dispatched on the next business day. Delivery lead times vary by region. Most destinations will be in the range of 3-7 working days, however WA , NT, Tas, and some regional areas can range from 7-10 days. When your order is dispatched you will receive an email from our courier with a tracking number.

Yes - simply select the direct deposit option on checkout and you will be provided with our bank details. Please quote your order number as reference.

Yes. You will receive a Tax invoice automatically on placing your order. You can also request an invoice be sent to a third party.

Many of our posters are available in multiple sizes. If you require a specific size between A4 and A1 which is not shown as an option on the website , please contact us and we may be able to arrange one for you.

We do not provide refunds , however if your product is damaged in transit please contact us and we will arrange to replace it.

Apart from designated downloadable resources available from our website, we do not release digital versions of our products.

Each session is generally one hour duration unless otherwise specified.

All our tutors are Deaf but they are very experienced at working with beginners and they will show you how to communicate with them.

In-home tutoring is available in selected areas. Click on Tutoring for more details.

Yes - up to 6 people only.

One year from the time of purchase.

Yes. Contact us at info@myauslan.com so we can understand your needs.

If you purchase a tutoring package and wish to cancel prior to booking any sessions , then we can provide a refund of the purchase price. If you have booked a session but give at least 48 hours notice of cancellation , then a refund is still available. No refunds are available for cancellation within 48 hours of the scheduled session, however you may reschedule provided you give at least 24 hours notice.